~ 5 min

We have developed a rental system for climbing gear for Elbrus and Kazbek that frees the team from paperwork. Now a tourist can book all the necessary equipment in just 2 minutes, and the instructor can immediately receive a ready contract and a list of items.

Task

We received a request: to create an online platform for automating the rental of tourist equipment. The company needed to fully digitize all processes—from the selection of equipment by the client to the formation of the contract and the control of returns. It was important not just to "close" the technical side, but to create a convenient system where the client could easily choose the necessary equipment, and the team would see all order information in a single interface without the need to maintain Excel spreadsheets or manually process documents.

Key functions of the platform:

1. Dynamic equipment table

An interactive gear table has been implemented, where the user selects a route (for example, "Elbrus from the South") and a tariff (Standard or Premium). After that, the system automatically displays a list of mandatory and recommended items — from crampons and ice axes to thermal underwear and small items like sunscreen or a water bottle. For each item, the rental price and purchase option are indicated, as well as a detailed description and selection recommendations.

2. Flexible selection and cart automation

The user can quickly add the desired items to the cart, the system calculates the total cost and highlights the mandatory elements. The cart is adaptive: individual items can be rented or purchased, and the total amount and quantity of items are displayed in real time. After selecting the equipment, the user proceeds to checkout, where they fill in their details, and the tour dates are automatically populated — this information will be generated in the rental agreement.

3. Synchronization with Airtable and the absence of manual work

All information about equipment, prices, availability, and orders is stored in Airtable. The tables are fully synchronized with the website: any changes in the database are instantly reflected on the front end. This eliminates errors related to manual updates and ensures the data is up-to-date for clients and the team.

4. Automatic generation of the lease agreement

After placing an order, the system automatically generates a rental agreement in Word format with the client's data already filled in, a list of selected equipment, and the start and end dates of the tour. The document is available for download and is sent to the client's email and the team. This completely eliminates manual document filling and speeds up the equipment issuance process.

5. Transparency and control for the team

The entire order history, statuses, comments, and contract files are available to the team in a unified Airtable database. It is possible to track who and when placed the order, which items were selected, the payment and return status. A generated contract is automatically attached to each order, which simplifies control and reporting.

6. Adaptability and User-Friendliness

The interface is designed with mobile devices in mind — tables, the cart, and order forms display correctly on all screens. The process of selecting gear is intuitively clear even for beginners: mandatory items are highlighted in color, and there are hints and descriptions. All logic is implemented on a no-code stack, which allows for quick changes and project scaling.

Results and benefits for the team and the business

Managers spend 2 minutes on order processing instead of 40.
Tourists can rent equipment at any time without waiting for a manager's response.
There are no more errors in contracts — the system automatically fills in all the data.
The warehouse always knows which equipment is available and which is occupied.
If you are interested in seeing interface details, live scenarios, or examples of analytics — let us know, we will show you in practice!

Tech Stack

Tilda logo

Tilda

Airtable logo

Airtable

Make logo

Make

Collabza logo

Collabza

Sendpulse logo

Sendpulse

Uploadcare logo

Uploadcare

API Docs

Results Achieved

2–3 minutes instead of an hour

Booking Time

14 days

Delivery Time

2 minutes instead of 40–50

Handover Time

95%

Time Reduction

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